tajir365 Privacy Policy

This page describes what we collect when you use tajir365 and how we keep that data protected. We collect information about you during account registration, when you deposit funds via DANA, e-wallet, mobile banking, local payment, or bank transfer, and when you play games or place bets on our sportsbook. We use this information only to operate the platform, verify your identity, process payments, prevent fraud, and comply with legal obligations.

Your privacy matters to us. We do not sell your personal data to advertisers, data brokers, or third parties for marketing purposes. We share information only with payment processors, identity-verification services, and legal authorities when required by law. Our servers may be located outside Indonesia, but all data is encrypted and protected by the same security standards regardless of location.

This policy explains what data we collect, how we use it, your rights, and how to contact us if you have questions or concerns about your privacy on tajir365.

What Data We Collect on tajir365

When you register on tajir365, we collect your email address, a password you create, and your full name. We ask for your date of birth to verify that you are of legal age. We collect your phone number for account recovery and support contact.

When you request a withdrawal or complete identity verification, we collect a photograph of your government-issued ID (KTP, passport, or driver's licence) and a selfie of you holding that ID. We use this information to confirm your identity and comply with anti-money-laundering regulations. We store these images securely and delete them after verification is complete, unless we are required by law to retain them longer.

When you deposit or withdraw funds, we collect transaction details: the amount, the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account), the date, and the time. We keep a complete record of your deposits and withdrawals for accounting, dispute resolution, and regulatory compliance.

When you play games or place bets on tajir365, we record your game activity: which games you played, your stakes, your results, the dates and times, and your account balance after each transaction. We use this information to calculate your account balance, detect fraud, and provide you with a complete betting history on request.

We also collect technical data about your device and connection: your IP address, the type of device you use (phone, tablet, or computer), your operating system, your web browser, and which pages or games you visit on tajir365. This helps us diagnose technical issues, improve our app performance, and detect suspicious login attempts from unfamiliar locations.

Cookies and Tracking

When you visit tajir365.id or use our app, we use cookies and similar technologies to remember you between sessions. Cookies are small files stored on your device that help us recognize you when you return. We use them to keep you logged in, remember your preferences, and track which games or bets you view most often.

We use analytics cookies to understand how you use tajir365—for example, which games are most popular, where users encounter difficulties, and how long players typically spend on the platform. This helps us improve the user experience. We do not use this data to identify individual users or sell it to advertisers.

You can disable cookies in your browser settings, but this may affect your ability to use tajir365 fully. For example, you may be logged out after each session if cookies are disabled.

Third-Party Processors: We use payment processors (for mobile banking, local payment, online payment deposits), identity-verification services (to check your ID), and email services (to send account notifications). These processors have their own privacy policies and are contractually bound to protect your data according to our standards.

How We Use Your Data on tajir365

We use your personal information for the following purposes:

Account operation: We verify your email, manage your password, and send you account notifications such as login alerts or password-reset links.
Payment processing: We send your payment details to our processors to complete deposits and withdrawals. We keep records of all transactions for your account history and tax reporting.
Identity verification: We confirm your identity to comply with anti-money-laundering laws and to prevent fraud. We may request additional information if we detect suspicious activity.
Fraud detection: We monitor for suspicious patterns—for example, multiple login attempts from different countries, unusually large deposits followed by immediate withdrawals, or gaming activity that suggests automated play. If we detect fraud, we may freeze your account while we investigate.
Customer support: When you contact our support team via live chat or email, we use your account information and transaction history to help resolve your issue.
Legal compliance: We may disclose your data if required by law, court order, or regulatory authority in Indonesia or any jurisdiction where tajir365 operates.
Platform improvement: We analyse aggregate data to improve tajir365—for example, identifying technical bugs, optimizing game performance, or adjusting game availability based on player demand.

Your Rights on tajir365

You have the right to access, correct, or delete your personal data. You can review and update your account information—email, phone number, password—at any time in the Settings section of your tajir365 account. If you need to change sensitive information like your identity documents, contact our support team.

You can request a complete copy of all data we hold about you. This includes your account details, transaction history, login records, and any notes from support interactions. Submit this request to our support team with proof of identity, and we will provide the information within five business days.

You can request deletion of your account and associated personal data. We will close your account and remove your information from active systems within 30 days. However, we may retain transaction records, identity documents, and fraud-investigation files for up to seven years if required by law or to resolve disputes.

If you believe we have misused your data or violated this privacy policy, you can file a complaint with our privacy team or with the data-protection authority in your jurisdiction. Our contact information is provided at the end of this policy.

Personal data: Information that identifies you, such as your email, name, ID photo, or phone number.
Processing: Any action we take with your data, including collecting it, storing it, using it, or sharing it with third parties.
Processor: A company or service (such as a payment provider) that handles your data on our behalf under contract.
Retention: How long we keep your data after you stop using tajir365 or close your account.

Data Security and International Transfer

We protect your data using industry-standard encryption (SSL/TLS) for all data transmitted between your device and our servers. Passwords are hashed and salted so that even we cannot read them. Payment information is processed through secure payment gateways and is never stored directly on our servers.

Our servers may be located outside Indonesia. If they are, your data is subject to the privacy laws of that jurisdiction in addition to Indonesian law. However, we apply the same security and privacy standards to all data regardless of server location. We ensure that any transfer of your data across borders is protected by appropriate safeguards such as encryption and contractual agreements.

While we take extensive precautions, no system is non-specific info secure. If we discover a data breach or security incident that affects your personal information, we will notify you within 72 hours and explain what happened, what data was affected, and what steps we are taking to prevent future incidents.

Children and Minors

tajir365 is not intended for use by children or anyone under the legal age in their jurisdiction. We do not knowingly collect data from minors. If we discover that you are a minor, we will close your account and delete your personal information. Parents or guardians who believe a minor has registered on tajir365 should contact our support team immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. If we make material changes, we will notify you by email and ask you to acknowledge the updated policy before continuing to use tajir365. Your continued use after such notice constitutes acceptance of the updated privacy policy.

Contact Us About Your Privacy

If you have questions about this privacy policy, want to exercise your data rights, or have a privacy complaint, contact our team:

Live chat support within the tajir365 app (available during business hours)
Email us at our support address listed in the app Settings
Write to our offices in Jakarta, Surabaya, or Bandung (addresses available upon request)

We will respond to all privacy-related requests within five business days. For data-access or deletion requests, we may ask you to verify your identity to ensure you are the account holder. If you are not satisfied with our response, you can escalate your complaint to the data-protection authority in your country.

tajir365 privacy team

Data protection & compliance

Our commitment to your privacy is fundamental to how tajir365 operates. Every time you deposit via DANA, e-wallet, mobile banking, or local payment, every time you withdraw, and every time you play, your data is handled with care and protected by encryption, access controls, and regular security audits. If you ever have concerns about how your information is managed, our team is ready to address them.