tajir365Terms of Use

When you open an account on tajir365, you agree to the terms that govern how we operate and what you can expect from our service. These terms cover account creation, deposits and withdrawals, bonus conditions, and how we handle disputes. We have written them to be clear: they explain our obligations to you and yours to us.

Our platform operates only where local law permits. You are responsible for verifying that your access and use of tajir365 comply with the laws of your jurisdiction. We do not offer services in jurisdictions where online wagering is prohibited. If you are uncertain whether tajir365 is available in your location, contact our support team before registering.

This page sets out the key terms you accept when you use tajir365. If you have questions about any condition, our team can explain it in more detail.

Account Opening and User Responsibilities

To join tajir365, you must provide a valid email address, create a password, and complete identity verification. We ask for a government-issued ID (KTP, passport, or driver's license) and a recent photo of yourself holding your ID. This process protects both you and us by confirming your identity and ensuring you are of legal age to use our platform.

You are responsible for keeping your password confidential. If you share your password or allow someone else to access your account, you are liable for any activity that occurs under your credentials. If you suspect unauthorized access, notify us immediately and we will secure your account.

Your account is for your personal use only. You cannot share it with family members, friends, or colleagues, and you cannot operate multiple accounts. If we detect duplicate accounts or account sharing, we may suspend or close all related accounts without refunding your balance.

Deposits, Withdrawals, and Payment Methods

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers to mobile banking, local payment, online payment, or e-wallet virtual accounts. Deposits from e-wallets settle instantly. Bank transfers typically settle within a few minutes during business hours. We do not charge deposit fees; all funds go directly into your account.

Withdrawals return to the same payment method you used to deposit. For example, if you deposited via mobile banking, your withdrawal goes back to local payment. Bank withdrawals may take a few hours if you request them outside business hours. On your first withdrawal, we conduct identity verification if we have not already done so. This is a standard security measure and typically completes within a few hours on business days.

We reserve the right to decline a withdrawal if we suspect fraud, money laundering, or violation of these terms. If your withdrawal is declined, we will notify you and explain the reason. You can contact our support team to discuss any concerns.

Minimum and Maximum Limits: Each payment method has its own limits set by the payment provider. online payment, e-wallet, mobile banking, and local payment have daily and monthly caps. Bank transfers typically allow larger amounts. Check your payment method's limits in the tajir365 Cashier before depositing.

Bonus Terms and Wagering Requirements

When we offer a bonus or promotion on tajir365, the specific terms apply only to that offer. Bonuses are not guaranteed; we may run promotions during specific periods or for new accounts only. Any bonus is credited as a separate balance from your real money and can be used only for wagering on eligible games.

Bonus funds typically come with a wagering requirement. This means you must wager the bonus amount a certain number of times before you can withdraw it. For example, if you receive a bonus with a 5x wagering requirement, you must wager five times the bonus amount before it converts to withdrawable balance. We provide the exact requirements when the bonus is credited.

Bonuses expire after a set period. If you do not meet the wagering requirement before the expiration date, the bonus is forfeited. We will notify you of the expiration date when the bonus is credited. Some games contribute more towards the wagering requirement than others; check the game details or ask our support team for clarification.

Game Rules and Fair Play

All games on tajir365—sportsbook bets, live-dealer tables, slots, and esports markets—are subject to the rules published for each game. For live-dealer tables like blackjack, roulette, and baccarat, the standard casino rules apply. For sportsbook bets on Liga 1, Piala AFF, badminton, or MotoGP, the event result is final once it is officially declared by the relevant sporting body.

Our platform uses certified random-number generators for slots and other games of chance. This ensures that each spin or round is independent and unpredictable. We are regularly audited by third-party testing agencies to verify fairness. You can request a fairness certificate or report from our support team.

We reserve the right to void a bet or game result if we detect technical errors, system malfunctions, or fraudulent activity. If a result is voided, your stake is returned to your account.

Dispute Resolution

If you disagree with a bet result, game outcome, or charge to your account, contact our support team with details. Include your username, the game or bet reference, the date and time, and a description of the issue. We will investigate and respond within two business days on weekdays, or the next business day if you contact us over a weekend.

If we cannot resolve your dispute directly, we follow an escalation process. You can request a formal review by our compliance team. We will provide you with a written decision and explanation.

Our services are available only where applicable law permits. If you believe tajir365 is operating in violation of your local jurisdiction's laws, you may report this to the relevant authority in your country.

Account Security and Data Protection

We encrypt all data transmitted between your device and our servers using industry-standard SSL/TLS protocols. Your personal information and payment details are stored securely and are not shared with third parties except as required by law or to process your transactions.

You can review or update your account information at any time in the Settings section of your tajir365 account. If you need to change your password, email, or payment method, you can do so without contacting support.

We maintain records of your account activity, including all bets, deposits, and withdrawals. You can request a complete account history at any time for your records or for dispute resolution.

Suspension and Termination

We may suspend or close your account if you violate these terms, engage in fraudulent activity, use prohibited payment methods, or pose a security risk to our platform. Prohibited activities include using automation or bots, colluding with other players, or attempting to exploit our systems.

If your account is suspended, your balance is frozen. We will notify you of the reason. Depending on the violation, your balance may be forfeited or returned to your original deposit method after our investigation concludes.

You can request account closure at any time. Contact our support team and we will close your account and return any remaining balance to your designated payment method within five business days.

Jurisdiction notice
Our services are available only where local law permits. You are responsible for verifying compliance with your jurisdiction's laws.
Wagering requirement
The number of times you must wager a bonus amount before it becomes withdrawable balance.
Account verification
Identity confirmation required on account opening and, in some cases, before your first withdrawal.
Dispute escalation
If tajir365 support cannot resolve your issue, you can request review by our compliance team.

Changes to Our Terms and Privacy

We may update these terms from time to time to reflect changes in our service, legal requirements, or operational practices. If we make material changes, we will notify you by email and ask you to acknowledge the new terms before continuing to use tajir365. Your continued use of the platform after such notice constitutes acceptance of the updated terms.

Our privacy policy explains how we collect, use, and protect your personal data. It covers email addresses, payment information, account activity, and technical data like IP addresses and device details. We use this information only to operate tajir365, process payments, prevent fraud, and comply with legal obligations. We do not sell your data to third parties.

Liability and Indemnification

tajir365 provides our service on an as-is basis. We do not guarantee that the platform will be error-free, uninterrupted, or available at all times. While we work to maintain high uptime and security, occasional outages or technical issues may occur. We are not liable for losses resulting from service interruptions, unless they are caused by our negligence.

You agree to indemnify tajir365 against any claims, damages, or legal costs arising from your use of the platform, your violation of these terms, or your infringement of third-party rights. This means that if someone sues us because of something you did on tajir365, you are responsible for covering our legal expenses and any damages awarded.

Contact and Support

If you have questions about these terms, need support, or want to report an issue, contact our team via live chat in the tajir365 app, email, or through our website. We are available during business hours, Monday to Friday. For urgent matters that occur outside business hours, leave a message and we will respond the next business day.

These terms are governed by the laws of the jurisdiction in which tajir365 operates. Any legal disputes are subject to the jurisdiction and venue of that location. By using tajir365, you agree to these terms and jurisdiction.

tajir365 legal team
Terms & compliance editor

These terms reflect our commitment to transparency and fair dealing with every user on tajir365. We update them regularly to align with operational changes and legal requirements across our service areas, including Jakarta, Surabaya, Bandung, Medan, and Semarang. If any clause is unclear, our support team is ready to explain it in plain language.